
This session focuses on all of the touch points that create the in-salon journey and the magical moments that differentiates our brand from others. We look at how we can highlight all of these touch points to create the most luxurious and sensorial experience.
Key Learnings:
Cancellation Policy
Please log in to your ACCESS profile www.anz.lorealaccess.com to un-enroll to your booked program.
Please navigate to the MY COURSES AND LEARNING PLANS menu.
If you cancel more than 4 weeks or 20 working days before a scheduled program, you can:
- Transfer to the next suitable program; or
- Receive a full refund
If you cancel less than 4 weeks or 20 working days before a scheduled program or if you or any complimentary booking participant does not attend a program, you will not be entitled to any refund for the program.
If any complimentary booking participant does not attend a program, the participant’s attendance cost will be charged in full.
Please note that Kérastase reserves the right to cancel a program at any time – in which case Kérastase will contact you and arrange your full refund.