WORLD CLASS CONSULTATIONS | PRO.CONNECT L'ORÉAL BUSINESS ACADEMY | FREE*
What you will learn
Transform consultations into sales and happy clients with a 9-step system.
In World-Class Consultation, you’ll learn the 9-step system to transform your consultations, turning every guest interaction into an opportunity to sell retail, upgrade services, and secure future appointments—without feeling slimy or salesy. With proven methods to handle objections and a foolproof prescription strategy, you’ll empower your team to create seamless, natural conversations that lead to more sales and happier clients.
KEY LEARNINGS:
- Master the 9 steps to get guests buying retail, upgrading services, and rebooking—all without feeling salesy or pushy.
- Overcome the most common objections that stop your staff from selling retail products.
- Effortlessly redirect conversations back to hair when they go off track.
- Introduce retail eloquently at the start of the service—no more awkward product “plopping” at the end.
- Implement a simple prescription method that empowers your team to recommend products like a pro.
- Learn the #1 thing your team must do to ensure every guest leaves with retail products.
ABOUT THE SPEAKER
Jason Everett, an internationally recognized hairdressing expert and co-founder of the High Performance Salon Academy, helps salon owners boost profitability. His expertise in salon structure, KPI mastery, and growth strategies empowers salons to achieve greater success.
INFORMATION
Level: Expert
Course type: Online Webinar
Target: Salon Owner
Duration: 90 minutes
Price: Free* with your 2025 Pro.Connect Membership
*Not a Pro.Connect salon? Please speak to your L'Oréal Business Partner for more information on how to join.
Please note this event is only open to Pro.Connect members to attend.
In enrolling in this class, you acknowledge you have obtained all relevant consents and permissions to enroll this class on your L’Oréal salon account.
Cancellation Policy
Please log in to your ACCESS profile www.anz.lorealaccess.com to un-enroll to your booked program.
Please navigate to the MY COURSES AND LEARNING PLANS menu.
If you cancel more than 4 weeks or 20 working days before a scheduled program, you can:
- Transfer to the next suitable program; or
- Receive a full refund
If you cancel less than 4 weeks or 20 working days before a scheduled program or if you or any complimentary booking participant does not attend a program, you will not be entitled to any refund for the program.
If any complimentary booking participant does not attend a program, the participant’s attendance cost will be charged in full.
Please note that L’Oréal reserves the right to cancel a program at any time – in which case L’Oréal will contact you and arrange your full refund.